Transcription Services: What are they and why you need them
Seeking out quality, accurate transcription services from an established company like BLC (The Better Language Company) will allow you to streamline your business operations, hasten your turnover, and outsource your needs. Read this short guide to transcription services for more information on what these services entail, and how they can benefit both you and your business.
Why would I need transcription services?
In a scenario where one might need physical records for an important speech, a serious interview, or an urgent corporate meeting, it is critical that you attain a precise transcription. Including errors and mistakes in an official work document could hurt your company or brand’s reputation. This is why you must establish a professional relationship with qualified transcription service companies. Asking your internal staff to manage transcriptions, using an automated transcriber, or even doing it yourself, might seem simple and manageable. But in actuality, transcribing is a timeous and consuming task that can take hours upon hours of your precious time. Moreover, the process is very complex and detailed-orientated.
Quality transcriptions require textbook grammar, diligent attention to spelling, and high-level time management. With so many things to do in a day, the prospect of manually recording and transcribing each and every meeting, proposal, and discussion you participate in is exhausting. It’s easy to make mistakes, get tired, and lose interest when it comes to certain tasks – which is why you should leave it to the professionals when it comes to transcription services.
Although you may think that your experience with computers, typing, and communications would make you qualified for the job, there are multiple variables that make experienced professionals better equipped to handle your workload. Professional transcription services have designated structures in place to assure the accurate and efficient delegation of your needs. Within these frameworks, your audio and or video files will be handled by trained staff, and then checked over by supervisors and surveyors again before returning to you.
5 Reasons why you should send your audio and video files to BLC
1.Transcription services are an affordable method of attaining documents quickly.
You may believe that hiring a transcription company is an additional expense that wouldn’t make sense in your budget. But in actuality, this service is an affordable way to gain accurate documents quickly. When you have transcriptions done in-house or by your staff, you can’t be guaranteed that the job will get done properly. Using BLC’s services will save you time in the long-run, and prevent any exhaustion or frustration for your staff or yourself.
2. Transcription services use professional, experienced personnel.
BLC hires trained transcriptionists who have the capacity and dedication to manage large workloads and lengthy audio or video files. BLC makes sure to pass your brief over to the transcriptionists who will understand your business, brand, or brief. This will save you the time of training entry-level employees who might not be able to grasp the content that you need to be transcribed within your time limits.
3.Transcription services maintain higher levels of security and confidentiality
If you’re concerned about the confidentiality of your information, then it is safer to hand over your documents to BLC. Giving your private information to staff or employees may result in the unlawful sharing of your data. With BLC, you won’t have to worry about this. BLC uses consistent security measures that keep your files safe and will protect your company data with your preferred contractual requirements.
4.Your documents will be transcribed at a quick pace
If you need your documents transcribed urgently, then the BLC will connect you to the right transcribers immediately. These trained staff members have a history in the industry and know the best strategies to complete your brief correctly. They have worked with a variety of audio and video files, and they are committed to performing at a high level. Thus, they will save you from any delays or prolonged waiting periods.
5. Professional transcription services have access to the necessary tools
BLC uses a variety of essential software which helps their company to achieve the best accuracy levels. If you hire an unqualified transcriber to manually record your files, there is a greater possibility that they will make mistakes. With access to these complex digital software, and the knowledge to use them, you can ensure that your files will be transcribed without error.
BLC offers effective Transcription Services to help you out
For BLC these tasks are routine and easy. This company offers quality controlled, effective tools to format your work for you. When you simply can’t find that 25th hour in the day, know that there is a worthy alternative to a couple of grueling hours spent playing, pausing, and typing each and every word of your meeting recording. BLC has a team of highly-trained transcribers who can readily handle the conversion of your audio and video files according to your specifications and desired formats.
The BLC team has a 99% accuracy rate and years of expertise in the language industry. The reputable company boasts leading rates and established clients including NGOs, law firms, and banks. For example, BLC handles the transcription for the Human Sciences Research Council, the South African Police Service, First National Bank, Stapelberg and Associates, Lindsay Keller, Nedbank Limited, Ikapa Data, South African Civil Aviation Authority, Traffic.org, Errol Gross, Vegas Gaming Group and Cliff Dekker Hofmeyer.
So, how does it work?
BLC offers three different styles of transcription services.
The first option is full verbatim style transcription; this will come in handy whenever you need a complete, word-by-word record of a discussion. This option will capture every word spoken, and it will not make any edits or grammatical clean-ups. This service is perfect if you need full, direct quotes and detailed records, perhaps for a legal or disciplinary hearing.
The second option is a clean verbatim transcription service that, unlike full verbatim, removes any stutters, false starts, repetition, coughing, throat-clearing, filler words, or other unintentionally recorded sounds. However, this edited style will still provide an accurate representation of the audio or video. This option is best if you want to ensure that the document is easily legible.
The third option from BLC is non-verbatim transcription. Also known as ‘clean copy transcription’, this style removes any unnecessary or redundant language in order to directly convey the meaningful takeaways of the conversation. This style is often helpful for academics, universities, or researchers.
Okay, I’m in. What next?
Unlike a lot of automated programs, BLC prides itself on its rigorous, organized workflow and structure which produces exceptionally meticulous transcriptions. This streamlined process allows you to sit back, relax, and let the language professionals take the reigns. In fact, the simple process can be summarised in 6 easy steps:
Step 1: Send your audio or video files to the transcription manager, and he’ll check the duration and quality of your audio to determine whether the files are audible. You can contact the BLC team here to get a custom quote. Each quote is made to cater to the client’s unique needs.
Step 2: An estimated rate will be sent to you with a quoted cost according to the audio length and contents of the file. Check the quote and determine if this figure suits you. If you’re content with the cost and rate, you can give the BLC team the go-ahead.
Step 3: Once you accept BLC’s transcription services cost, they can begin with the hard work. At this point, you’re encouraged to send BLC any additional information that will help them to tailor the records to your needs. This might include timestamps, predetermined templates, speaker names, and industry jargon.
Step 4: Once the files have been transcribed, the transcription manager will proofread the document. This will be followed by a final check from the Head of the Department. The HOD will ensure that all of the client’s specifications and additional instructions are fulfilled.
Step 5: BLC will send the document back to you for final approval. At this point, you should check whether you’re happy with the final product. If you find any issues or mistakes, you can query this with the BLC team.
Step 6: Files can be uploaded and downloaded depending on the platform that suits you; Dropbox, WeTransfer, Google Drive, Microsoft OneDrive, email, or any other similar medium of your choice. BLC also promises timeous and punctual delivery which corresponds to the given brief and deadline provided.
How can I ensure accuracy?
Quality and accuracy are guaranteed by the BLC team through language tools such as ExpressScribe, Grammarly for final spelling and grammar checks, Footpedals for general transcription work, Mediahuman for audio conversion, and the Paymo Project Management App to keep the team aligned with their deadlines and file allocations. Alongside these tools, the team also uses a rigorous process of checks and balances to create a near-perfect finished product that you can trust.
What kind of content can BLC transcribe?
BLC has a large team that is capable of transcribing documents from legal matters, corporate meetings, focus groups, disciplinary hearings, and even interviews. The team is very proficient, and each team member has been taken through a series of tests to determine whether they are fitted for the highly technical work. If any problems arise, you can feel secure in knowing that they will remain in contact with you regularly in case you have inquiries.
To summarize, effective transcription services are a necessary contact for any business
Regardless of the industry you work in, there will be moments when you will need audio or video transcribed. Be it for advertisements, personal archives, or public records, it is vital that you seek out a company that can offer you affordable, accessible, and timeous results. BLC is an established company that gives you a great return on investment.
BLC’s services are carried out by considerate, careful human transcribers. For this reason, they are capable of providing contextualized reports in thorough accordance with your linguistic needs. BLC also provides value add-ons and after-sale support. BLC has a good reputation amongst reputable South African companies because it offers additional support to its clients. For example, if a client is in need of last-minute revisions, or particular formats, BLC can accommodate you.
Moreover, other additional services which BLC offers include translation, editing and proofreading, interpreting services, eLearning, and TEFL Services.
With such a strong foundation in the language industry – you can be assured that your documents are being handled professionally and carefully. Furthermore, by using native speakers with a discerning ear for stutters and miscommunication, you can rest easy knowing that your final document will use human language and polished, sensical grammar.
BLC is a reliable company that incorporates a non-disclosure agreement that will protect your data in a way that online, automatic transcribers cannot. Companies which rely solely on online software are prone to mistakes. With qualified BLC transcribers, you will be able to interact with a helpful transcriptionist who can comply with your requests and customise your report to your needs.