Outsourcing transcription services to South Africa – world-class quality at the most affordable rates

 In Blog, Transcription

We offer our international clients the best of both worlds: the highest quality transcription services possible at the most affordable rates – simply by leveraging on exchange rate differences.

Affordability

Better Language Company (BLC) provides human transcription services, not machine or software transcription.

How then do we manage to offer the most affordable transcription rates?

  • We make the exchange rate differences between your country and ours work in your favour.
  • We use a model of outsourcing our transcription work to our own pool of tried and tested freelance transcribers, thereby eliminating the costs associated with full-time employment. Our team of freelancers is part of our company and we maintain close relations with all of them. We do not outsource ‘blindly’ to unknown freelance agencies.

World-class accuracy

The international standard for transcription services is 99% accuracy. This is the standard we adhere to at BLC. Our transcription clients have been able to benefit greatly from the consistently high standard of work we’ve been delivering over the years.

How do we achieve such high standards of transcription accuracy and service delivery? Using the following transcription process.

  • We have dedicated transcription managers. They ensure that we meet our clients’ needs. They furthermore exercise tight quality control.
  • Our selected team of transcribers has all passed our stringent transcription tests.
  • We adhere strictly to our clients’ deadlines and offer quick turnaround times.
  • We use state-of-the-art transcription tools, including audio enhancers.
  • Our transcripts are checked and proofread independently.
  • We use only mother-tongue speakers with an excellent command of their language.
  • Our English transcribers are proficient in all the major global varieties of English, such as American English, Australian English, British English, Canadian English and South African English.

BLC’s transcription service offering

We offer transcription services in English (including most of the regional varieties of English in the world), all South African languages (Afrikaans, English, isiNdebele / Ndebele, isiZulu / Zulu, isiXhosa / Xhosa, Sepedi / Pedi / Northern Sotho, Sesotho / Sotho, Southern Sotho, Setswana / Tswana, SiSwati / Swati, Tshivenda / Venda, Xitsonga / Tsonga / Shangaan) and selected African languages (including Arabic and Swahili), as well as Chinese, Dutch, French, Korean, German, Italian, Portuguese, Spanish and Russian.

We are in the process of expanding our language offering, so do contact us if the language you require is not listed here.

Our transcription services cover the general and specific areas listed here:

  • Focus groups
  • Interviews
  • Legal
  • Business
  • Educational
  • Medical
  • Conference and events procedures
  • Board meetings
  • Court cases
  • Police and forensic investigations
  • Market research
  • Academic research

BLC’s related services

BLC provides a range of professional language services, including translation, interpreting, recording, writing, editing and proofreading.

This has enabled us to assist clients by offering a full house of language services.

  • Audio translation – two types: 1) Transcription followed by translation (suitable for legal purposes), and 2) Transcription directly into the source text (suitable for non-legal purposes)
  • Research analyses and reports
  • Recording
  • Interpreting

File formats and conversion

We know that converting your files into an acceptable format for transcription is a tiresome process, so we do that for you. We accept the following formats:

  • Audio (ranging from professional recordings to cellphone recordings)
  • Video
  • Podcasts

Our transcriptions are delivered in the format of your choice. The formats vary in line with our clients’ needs and include the following:

  • Basic verbatim (without interjections)
  • Full verbatim (with interjections)
  • Timestamps (as required: at speaker change or at specified time periods)

Major benefits

Our clients benefit greatly from our professional transcription services:

  • World-class quality
  • Highly affordable rates
  • Proven track record – click here to view our client feedback

Contact us now to benefit from our world-class transcription and translation services at the most affordable rates possible.

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