Client Feedback

Client feedback from a small selection of our valued customers.

DIPRENTE FilmsImage showing DIPRENTE Films

‘Thank you very much for the fine service, we will definitely be contacting Bangula again for future subtitling needs, hopefully next time with a much less pressured turn-around from our side’.
Tamsin Anderson
Producer

The CSIR (Centre for Scientific and Industrial Research)Image showing the CSIR

I am writing this letter as a personal reference for Bangula Lingo Centre. The Human Language Technologies Research Group, at CSIR’s Meraka Institute, regularly require linguistic services, in all 11 official languages, from a service provider to aid in the development of our speech technology. These services include selecting voices artists and directing studio recordings; editing text; translating text; and transcribing audio.

Bangula has been a supplier of ours since the beginning of 2016 and have provided a variety of linguistic services (i.e. directing studio recordings, translating text and editing text). They have been reliable, prompt and efficient. The communication and management undertaken by Bangula has been exceptional.

I trust that the information provided will be of assistance and will be happy to provide further information, if required.

Yours faithfully,

Nina Titmus
Project Manager
HLT Research Group CSIR Meraka Institute

CSIR Meraka Institute

 

The HSRC (Human Sciences Research Council)

Image shpwing the HSRC

Proofreading, editing and typesetting services rendered by Bangula Lingo Services cc

Bangula Lingo Centre cc has successfully completed a number of proofreading, editing, and typesetting projects for the HSRC.

In 2015, Bangula proofread and typeset the Africa Insight of South Africa Publication (AISA), 44(1-4), comprising about 1000 pages across the four issues. Hannietjie Sapire managed the project and worked closely with me during the typesetting process.

In 2016, Bangula proofread a publication, Management and Mitigation of Acid Mine Drainage (AMD) in South Africa: Input for Mineral Beneficiation in Africa. Hannietjie Sapire supervised the proofreading and did some additional editing of the publication, where required.

Bangula is currently proofreading a publication, Sizonqoba: Aids in Southern Africa. The proofreading is being supervised by Hannietjie Sapire. Bangula has also been commissioned to edit the four issues of the 45(1-4) Africa Insight of South Africa Publication (AISA). The editing is being done by Hannietjie Sapire, and one the first issue has been completed.

Based on the work received from Bangula, I would not hesitate to recommend them for proofreading, editing and typesetting services.

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Zebra Publishing Namibia

Image showing Zebra Publishing Namibia

“I acted as a project manager this year (2016) for textbook submissions for Grade 8 and 9 books for Zebra Publishers in Namibia. The work included the commissioning and development of a new Afrikaans First Language Course. Late in March the MD of Zebra Publishing contacted me to ask whether it might be possible to adapt the Afrikaans course for English as well. This was a daunting challenge. It would require not only direct translation, but at least a third of the Afrikaans reading text and grammar work would have to be creatively reworked.

I could think of only one translation company to entrust with such a project: Bangula Lingo Centre. They had assisted me with translations for the South African curriculum when I worked on contract for Oxford University Press as a Senior Commissioning Editor a few years ago.

For the Zebra project, Bangula did a combination of translation, development, creative translation and research work. The total volume of the text delivered between 2 and 20 April was 150 835 words.

Han Sapire from Bangula managed the entire translation project. Han also checked and proofread all translations before they were submitted to me, freeing me up to focus on getting the manuscripts set and checking page proofs before the submission date. They also followed my instructions to retain the styling of the original Afrikaans, which enabled the setters to run in the English smoothly over the existing Afrikaans layouts.

The project was a success, both in terms of quality and meeting tight deadlines, thanks to the following on Bangula’s side.

  • Willingness to accommodate our budget.
  • Excellent project management
  • Large database of reliable, tried and tested translators.
  • Understanding of book production processes and technical requirements.
  • Ability to find creative solutions to translation challenges.
  • Total reliability.

It is therefore a great pleasure to recommend Bangula to any company or organization looking for an excellent translation partner.

 

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Millionaires Gaming Africa Image showing Millionaires Gaming Africa

We will surely be using Bangula for our translation needs for any ongoing projects. We have been very happy with the service and also the turn around time with regards to delivery. Suzette is doing a fantastic job on her end.

Bangula have been professional, kind and very helpful with any of the translations we have sent through the past 2 years.

Should we require to start with other languages.  Bangula would surely be our 1st point of contact.

Kind Regards

Heidi Halgryn – http://millionairesgamingafrica.com

 

Gautrain Management AgencyImage showing Gautrain Management Agency

Writing, editing, proofreading and typesetting services rendered by Bangula Lingo Centre

Bangula Lingo Centre cc was appointed in 2015 by the Gautrain Managemen  Agency (GMA) to assist in development and packaging of case studies. The service provider successfully completed the case study development project, involving writing, editing, proofreading and typesetting of a number of technical case studies. The writing, editing and proofreading  were done by Ms Hannietjie Sapire, in collaboration with various experts from the GMA. The typesetting was done by a Bangula graphics designer, supervised by Ms  Sapire.

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NedbankImage showing Nedbank

We have been making use of Bangula’s services mainly for translations from English into the indigenous languages used in SA in the past. The company has a can-do attitude and has been a good business partner, delivering a quality end product on time and cost-effectively. We would recommend them and would continue to use them in future.

Jacolien Odendaal – www.nedbank.co.za

FSA Youth ExchangeImage showing FAS Youth Exchange

I received excellent service from Bangula. Suzette was professional and very efficient. I received the translated text within a day. I would definitely consider using Bangula again in future should the need arise. I have also told people I know how happy I was with the service. Suzette definitely went the extra mile communicating with me after hours and making sure I was satisfied.

Suzanne Baker – http://www.fsa-youthexchange.co.za/

eyeSlicesImage showing eyeSlices

Thank you very much for the excellent service we received from your company. We got the quotes for the translation of package inserts for a new product into seven languages: French, German, Italian, Spanish, Portuguese, Arabic and Chinese very quickly and were surprised by the good prices. We asked for further information about quality of work which was addressed suitably. The work was done in excellent timing and we are very satisfied! We will indeed be using your services again.

Warmest Regards,

Krynne Krause-Neufeldt

eyeSlices – www.eyeslices.com

Image showing NedbankNedbank

Bangula Lingo Centre has been providing us with a translation service in a range of South African languages for the past two years. We have found them to be accommodating, reliable, flexible and and always willing to put in the extra effort to meet our often tight deadlines.

EE Smook

Head: Editorial and Language Services

 

Baagi Environmental ConsultancyImage showing Baagi Environmental Consultancy

I have been using the translation services of Bangula Language Centre for almost 13 years now and I have never been disappointed with the quality or the speed at which they work.  They are very professional, accommodating and friendly to work with and I usually receive my material before the deadline.  I am exceptionally satisfied with their work and gladly recommend them to anyone looking for language services.

Marita Oosthuizen
Environmental Manager

 

The Graphic Ballroom

Dear Marcus and teamImage showing the Graphic Ballroom
Just want to thank you for the very speedy and professional service we received for one of our big clients Five Roses.
The demands and deadlines of the job proved to be trying but you delivered the translations without a hitch.
Looking forward to working with you again on more exciting projects and would happily recommend your company.
Regards,
Sylvie Vermaak
Production Manager

First National Bank

We would like to confirm that we are very pleased in the service delivery and  standard of translation received from Bangula CCImage showing FNB
We’ve had the privilege to have the following languages translated into English and it was met with the high standards that Bangula is known for;

German, French, Italian, Dutch, Spanish and of course, our own indigenous languages.

No matter what request we have; they’ve always been able to deliver.We trust that this relationship will continue on this high note.

Kind regards
Elizabeth Sass | Administration Manager | FNB Governance and Compliance | FNB Support

South Africa Partners

It is with pleasure that I provide a reference for Bangula Lingo Centre Cc.Image showing South Africa Partners
Bangula has provided a number of services to our organization over the past 3 years:
• Translations of training materials for two of our projects. They translated documents into 4 languages other than English. They also reformatted these documents so that they were ready for print. This was a huge task as it consisted of 8 individual training manuals, as well as two “flip file” teaching tools. They delivered great work.
• Recording and transcribing interviews that we did across South Africa with a number of key participants in our programmes (23 persons) as part of a programme review we did.
Bangula are a professional group of individuals that deliver on tasks within the timeframes set, and often before the due date. They are reliable and ensure that the quality of the product they produce is what is expected. They have exceeded expectations and thus we use their services whenever they are needed.
The whole team communicates with us. They will clarify issues before moving forward with a project if the directives are not clear and they always ensure that they deliver to the satisfaction of the client.
We have always found Bangula to be very good value for money. They often provide the “extra” that we did not expect, but are really grateful for.
Bangula is made up of a dedicated team who obviously enjoy what they are doing. This shows in the quality and type of work they deliver. They are welcoming and ensure that they understand what the instructions are, and will deliver a quality product.

Anthony Diesel – Country Director, South Africa

Lawyer.co.za

I am an attorney and the editor and founder of the www.lawyer.co.za website.Image showing lawyer.co.za

Bangula provided the isiXhosa, isiZulu and Setswana. translations of the website content and I am more than satisfied with the services they provided.
Value for money – good – they delivered when they promised – they communicated well – and I will use them again and recommend them to others – as I do with you!

Chris van der maas
www.lawyer.co.za
www.prokureur.co.za

Sony

Image showing the Sony logo

I would like to take this opportunity to express my delight with the wonderful service we recently received from Bangula CC, when requesting a review of translations. These days it is not often that a company will accommodate you and provide you with what you require on short notice, however I would like to express my sincere gratitude on the short turnaround time for work which has been requested. Bangula CC has gone beyond the extra mile to ensure a client’s peace of mind and satisfaction, it simply is a pleasure dealing with Hannietjie Sapire. She took every measure to ensure that her service delivery was impeccable from start to conclusion of our dealings. It is good to know that there are some companies that still believe in good client services. I have no doubt that we will once again return to Bangula for their exceptional services.
Once again it has been a pleasure doing business with your company and I hope that the relationship we have developed with Hannietjie and your company will be a longstanding one.
Deepesh Dhanjee
Sony Marketing
Sony South Africa (Pty) Ltd

The dpsa (Department of Public Service and Administration

Image showing the DPSA (Department of Public Service and Aministration)

Service: Editing, layout/design and typesetting, proofreading of various HR documents

Comments: I personally would like to thank you for work excellently done. It was excellently managed and completed. Looking forward to another fruitful future interaction with you.

Contact details: Edward Teffu, Directorate: HR Planning, Dept. of Public Service & Administration, Tel.:012 336 1296

Development Bank of South AfricaImage showing the DBSA (Development Bank of South Africa Logo

Service: Editing, writing and otherwise compiling proceedings of Knowledge Week

Contact details: Thenjiwe Mtshali, 011 313 3441

 

seda (Small Enterprise Development Agency, a member of the dti group)

Image showing the SEDA (Small Enterprise Development Agency) logo

Service: Writing of extensive report on presentations for Entrepreneurship month, 2007. This included working through various documents and other material and writing up a report on the main findings.

Comments: The service you provided for seda was excellent, thank you.

Contact details: Lusanda Dyani, Specialist: Entrepreneurship Promotions, Tel: 012 441 1359 / Fax: 012 441 2359 / Mobile: 082 409 9623

Department of Social Development

Image showing the Department of Social Development's logo

Service: Translation

Comments: Without hesitation or compromise, I strongly recommend the services of BLC.

Contact details: Lana Petersen, DSD Parliamentary Officer, 012 312 7773 / 082 773 6311

Milk SA

Service: Translation; layout and formatting of document, with Milk SA branding.Image showing Milk South Africa's logo

Comment: Service rendered was excellent.

Contact details: Nico Fouché, 012 804 2051 / 082 440 7439

Department of Trade and Industry

Service: Frequent translation of legislation into isiZulu, Setswana and Xitsonga.Image showing the DTI (Department of Trade and Industry) logo

Rating: i) Services in general: outstanding; ii) Quality of service: very good.

Contact details: Johan Strydom, Senior Law Advisor, Tel: (012) 310 1283

Gauteng Provincial Treasury

Service: Frequent translation into all four official languages of Gauteng Province.Image showing the Gauteng Treasury logo

Comment: “We are extremely happy with the services and excellent feedback and communication throughout. Service delivery is excellent as far as going the extra mile.”

Contact details: Melanie Leng, PA to Chief Director of Budget Office, Tel: (011) 355 8708

PricewaterhouseCoopers

Service: PricewaterhouseCoopers outsources overflow language services requirements to Bangula Language Centre.Image showing Pricewaterhousecoopers logo

Comment: We have always received prompt, professional service from Bangula. No deadlines are too tight, and they are always willing to go the extra mile for us. I would recommend them without hesitation.

Contact details: Laurie Snyman, Communications Manager, Tel: (011) 797 4000

First National Bank

Service: TranslationImage showing the FNB logo

Comment: Since I started working with Bangula last year in June 2008, Bangula has consistently rendered top class service . Bangula is a reliable and professional organisation and without doubt I would want to keep them as my translation service provider in future. Bangula has an outstanding work ethic.  Keep up the excellent standard!

Contact details: Nonhlanhla Jordan, Linguist, FNB Compliance Support, Tel: 011 352 8752

Business Connexion (formerly Comparex Africa)

Service: English language training.Image showing Business Connexion's logo

Comment: “Bangula is very flexible and accommodating and have continuously aligned the course with the needs of our organisation.”

Rating: Quality of service delivery rated as excellent.

Contact details: Paddy Gray, Executive Consultant, Tel: (011) 517 2189

Vivlia Publishers

Service: Regular translation, copywriting, editing and proofreading of educational OBE material.Image showing Vivlia Publishers' logo

Rating: Quality of work and service delivery rated as outstanding.

Contact details: Moira Strydom, Publisher, Tel: (011) 472 3912